Prescriptions


Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

If you require a repeat prescription please order at reception or place your order in the box available.

You can post your repeat prescription to us, if you would like it returned please enclose a stamped addressed envelope.

Prescription orders will not be taken over the telephone.

Non-urgent advice: Patient Notice

Please allow 48 hours for repeat prescriptions they will not be given the same day; online services are available, please speak to a receptionist if you wish to order your repeat prescription online.

How to Request a Repeat Prescription

Repeat prescriptions may be ordered in 2 ways:

  • Online
    You can order a repeat prescription by logging into your account using the NHS app or NHS website.
  • In Person
    Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in two ways.

  • Phone our pharmacist after 10am on 01215 560455
  • Fill in an online form [LINK TO PATCHS]

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

You can do this in three ways. 

  • Use an online form (this should link to your online consultation submission form).
  • Phone us Monday to Friday, from 10am to 6.30pm.
  • Visit the surgery and speak with a receptionist, Monday to Friday from 10am.

Prescription Charges

Find out more about prescription charges on nhs.uk.


About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.